BlastTrack Support
Need help with BlastTrack? We're here for you. Get in touch directly and we'll respond as quickly as we can.
// EMAIL SUPPORT support@blasttrackapp.comFAQ
How do I restore a previous purchase?
Open BlastTrack and head to Settings → Subscription → Restore Purchases. Make sure you're signed in to the same Apple ID you used to buy the subscription. Apple handles all billing, so restores are instant once your Apple ID is matched.
How does iCloud sync work in BlastTrack?
BlastTrack syncs your jobs, clients, inventory, and photos through your private iCloud account using Apple's CloudKit. There's no BlastTrack server — your data flows between your devices via Apple. To enable it, sign in to iCloud on your iPhone and make sure iCloud Drive is on for BlastTrack in Settings → Apple ID → iCloud.
What devices does BlastTrack support?
BlastTrack runs on iPhone with iOS 17 or later. iPad is not supported in V1 — the app is built around one-handed, in-the-truck use, and we'd rather get that right before expanding. Android is not on the roadmap.
Do subscriptions auto-renew? How do I cancel?
Yes — subscriptions auto-renew until cancelled. Apple handles all billing and renewals. To cancel or manage your subscription, go to Settings → [Your Name] → Subscriptions on your iPhone and select BlastTrack. Refund requests are handled by Apple at reportaproblem.apple.com.
How do I export my data?
Open Settings → Data → Export in BlastTrack. You can export jobs, clients, and inventory as CSV, and full job records (with photos and compliance docs) as PDF. Files save through the iOS Share Sheet — AirDrop, email, Files, Dropbox, whatever works. Need a format we don't support yet? Email us.
Still stuck?
Send us the details — what device, what iOS version, what you were doing when it happened. Screenshots help. We read every message.
support@blasttrackapp.com →